I’ll not only concede your point but heartily agree (to a certain point with a MAJOR caveat). One of the things we do in the non-profit I help run is a live-stream and support forum that gives people the power of an online community and puts them in contact with digital mentors. Many have overcome the struggles they’ve faced in their life through a digital community and recovery resources we’ve created. My wife also tutors and offers life coaching via Skype as well. So yes, it definitely happens and can be used well.
However, we continue to see a generation struggling with deep connection and lack of purpose, drive, and direction that is driving an increase in suicide, self-harm, and depression. A study by the American College Health Association found that more than half of colleges students have experienced “overwhelming anxiety” sometime over the past year. More than 30 percent of them said they have felt so depressed “that it was difficult to function.” Nearly 40 percent said they “felt things were hopeless.” Here they are surrounded by other students and yet what gives? We’ve given them the power to hide behind a screen and that’s the destructive part. That’s the piece I’m calling out in the article. A lot of them don’t have the proper skills to face vulnerability, rejection, and risk because they’ve never had to. They don’t know how to cope let alone break out of cycles of isolation because they can continue to hide. So when I wrote this article it was focusing more and giving people the tools to combat that very thing and learn new skills.